Miami, FL — Nov. 10, 2010 (12 noon EST)
The cruise ship Carnival Splendor, which lost power after experiencing an engine room fire, is currently being towed via tug boats to San Diego. Based on favorable sea conditions, the ship is expected to arrive around midday on Thursday.
As the ship gets closer to coastal areas, guests are now beginning to receive intermittent cellular service. Additionally, the ship’s phone system is working on a limited basis and guests are able to make complimentary calls home.
A large Carnival team continues to work on hotel, flight and transportation arrangements for the guests and will be on the ground in San Diego when the ship arrives.
Guests continue to be provided food and beverage service and a limited schedule of activities. Toilets continue to function in most staterooms and all public restrooms.
At approximately 6 am Monday (U.S. Pacific Standard Time), Carnival Splendor experienced a fire in the aft engine room. The fire was extinguished. There were no injuries to guests or crew.
The ship has been operating on auxiliary generators and engineers have been unable to restore additional power to the vessel.
The vessel’s command is in contact with the U.S. Coast Guard which deployed assets to the cruise ship’s location and provided additional provisions due to the lack of refrigeration on board.
Guests on the current voyage will be receiving a full refund along with reimbursement for transportation costs. Additionally, they will receive a complimentary future cruise equal to the amount paid for this voyage.
Carnival has also cancelled the Nov. 14 seven-day cruise from Long Beach. Guests scheduled to sail on this voyage will receive a full refund of their cruise fare and air transportation costs, along with a 25 percent discount on a future cruise.
Carnival Splendor was on the first leg of a seven-day Mexican Riviera cruise that departed Sunday, Nov. 7, from Long Beach, Calif. The ship’s normal itinerary includes stops in Puerto Vallarta, Mazatlan and Cabo San Lucas. The ship, which measures 113,000 gross registered tons and first entered service in July 2008, is carrying 3,299 guests and 1,167 crew.
“We sincerely apologize to our guests for this unfortunate situation and offer our thanks for their patience and cooperation during this challenging time. The safety and comfort of our guests is our top priority and we are doing everything we can to allow them to return home as quickly as possible. We also apologize for having to cancel the next voyage of the Carnival Splendor. We realize how much guests look forward to their vacations and we know how disheartening it is to have their plans disrupted,” said Gerry Cahill, Carnival’s president and CEO.