Update on Carnival Splendor

Miami, FL — November 8, 2010 (9 pm EST) — At approximately 6 am this morning (U.S. Pacific Standard Time), a fire was detected in the aft engine room aboard the cruise ship Carnival Splendor.  The fire has been extinguished.  There were no injuries to guests or crew. 

The ship has been operating on auxiliary generators throughout the day and engineers have been unable to restore additional power to the vessel.  As a result, the current voyage is being terminated.  Tugboats are currently en route to the ship which is located off the coast of Mexico, approximately 150 miles south of San Diego.  The tugs will tow the vessel to Ensenada, Mexico in an effort to get the guests home as quickly as possible.

Currently several key hotel systems, including air conditioning, hot food service, flushing toilets and telephones are not available.  The ship’s crew is actively working to restore partial services. 

Regular announcements apprising guests of the situation began at approximately 6.30 am. Guests were initially asked to move from their cabins to the ship’s upper open deck areas.  At this time, guests have access to their cabins and are able to move about the ship. Bottled water and cold food items are being provided.

The vessel’s command is in contact with the U.S. Coast Guard which has deployed aircraft and cutters to the cruise ship’s location.

Guests on the current voyage will be receiving a full refund along with reimbursement for transportation costs.  Additionally, they will receive a complimentary future cruise equal to the amount paid for this voyage.

“We know this has been an extremely trying situation for our guests and we sincerely thank them for their patience.  Conditions on board the ship are very challenging and we sincerely apologize for the discomfort and inconvenience our guests are currently enduring.  The safety of our passengers and crew is our top priority and we are working to get our guests home as quickly as possible,” said Gerry Cahill, president and CEO of Carnival Cruise Lines.

Carnival Splendor was on the first leg of a seven-day Mexican Riviera cruise that departed yesterday, Nov. 7, from Long Beach, Calif.   Today was a scheduled day at sea.  The ship’s normal itinerary includes stops in Puerto Vallarta, Mazatlan and Cabo San Lucas, Mexico.  The ship, which measures 113,000 gross registered tons and first entered service in July 2008, is carrying 3,299 guests and 1167 crew.

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5 Comments

Filed under CARNIVAL CRUISE LINES, Cruising, TRAVEL

5 responses to “Update on Carnival Splendor

  1. The splendor is a fine ship, we did get one cruise from Miami prior to it’s trip around south America

  2. Ken Smith

    Yeah, I wonder how long the Splendor has been having problems? Probably knew this could happen several months ago but decided to squeeze everything they could out of the ship prior to taking it out of service. Looks like they succeeded. Of course, I could be wrong and this could’ve been ‘just one of those things’. However, after our ill-fated cruise on the Destiny, as well as the continued issues with the propulsion system, Carnival’s history speaks for itself!

    • Ken, The Carnival Splendor on Sunday went through a US Coastguard inspection. During the inspection the CD, John Heald, said “they [USCG] wanted to see a geneator test which means in the middle of embarkation with 1000 plus onboard we had to stop the elevators for 30 minutes.”. This was while they were in Long Beach embarking over 3000 passengers. They go through a complete shutdown and restart of the generators. So I’m sure the USCG found everything OK at that time or the ship wouldn’t have passed inspections.

  3. retirementman

    I’m just so happy that the guests and crew are safe. As far as Ken is concerned, he seems to be a little bitter. Thank God people are safe. They couldn’t have had anyone better on board then John Heald dealing with this situation.

    Paul

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