Miami, FL — November 9, 2010 (9 am EST) — At approximately 6 am Monday morning(U.S. Pacific Standard Time), a fire was detected in the aft engine room aboard the cruise ship Carnival Splendor. The fire was extinguished. There were no injuries to guests or crew.
The ship has been operating on auxiliary generators and engineers have been unable to restore additional power to the vessel. As a result, the current voyage is being terminated. Tugboats are currently en route to the ship which is located off the coast of Mexico, approximately 200 miles south of San Diego. The tugs are expected to reach the ship around midday local time today and will tow the vessel to Ensenada, Mexico in an effort to get the guests home as quickly as possible.
Currently several key hotel systems, including air conditioning, hot food service, and telephones are not available. Last night, the ship’s engineers were able to restore toilet service to all cabins and public bathrooms, as well as cold running water. The ship’s crew continues to actively work to restore other services.
Regular announcements apprising guests of the situation began at approximately 6.30 am yesterday. Guests were initially asked to move from their cabins to the ship’s upper open deck areas. At this time, guests have access to their cabins and are able to move about the ship. Bottled water and cold food items are being provided.
The vessel’s command is in contact with the U.S. Coast Guard which has deployed aircraft and cutters to the cruise ship’s location.
Guests on the current voyage will be receiving a full refund along with reimbursement for transportation costs. Additionally, they will receive a complimentary future cruise equal to the amount paid for this voyage.
“We know this has been an extremely trying situation for our guests and we sincerely thank them for their patience. Conditions on board the ship are very challenging and we sincerely apologize for the discomfort and inconvenience our guests are currently enduring. The safety of our passengers and crew is our top priority and we are working to get our guests home as quickly as possible,” said Gerry Cahill, president and CEO of Carnival Cruise Lines.
Carnival Splendor was on the first leg of a seven-day Mexican Riviera cruise that departed Sunday, Nov. 7, from Long Beach, Calif. Monday was a scheduled day at sea. The ship’s normal itinerary includes stops in Puerto Vallarta, Mazatlan and Cabo San Lucas, Mexico. The ship, which measures 113,000 gross registered tons and first entered service in July 2008, is carrying 3,299 guests and 1167 crew.